My Grandma’s of New England ®
1636 Hyde Park Avenue
Boston, MA 02136
For Mail Orders and Gift Orders call 800-847-2636
For Large Orders, Wholesale Orders, Distibutors, and General Inquiries call 888-847-2636
617-364-9900
FAX: 617-364-0505
Customer Service Hours:
9 a.m. until 5 p.m., Monday through Thursday
9 a.m. until 4 p.m. on Fridays
Closed Saturdays, Sundays, and most national holidays
We are also closed for business during the Jewish holidays of Rosh
Hashanah and Yom Kippur.
Retail Store Hours:
Our retail store is closed until further notice. If you would like to place an order to be shipped directly to you, please call Customer Service 800-847-2636.
Click Here For Driving Directions to My Grandma’s Retail Store.
Email our department managers for information
General Questions and Customer Service - Questions or concerns about your order, our company, our product.
If you have a more specific question, perhaps this contact information might be helpful:
Robert Katz, President- Questions or concerns about our product, company, and growth and planning opportunities.
General Sales Information - Questions or concerns about sales and broker opportunities, retail outlets.
Distributor and Wholesale Sales - Vic Otero,
Vice President of Sales - Questions or concerns about volume ordering opportunities, national accounts, and joint ventures.
Corporate Sales, QVC, or Catalog and Drop Ship Sales- Joann Keeley, Vice President, National Accounts - Questions or concerns about corporate gifting programs, QVC products, catalog, or drop shipping opportunities.
E-Commerce Sales and Website Administration - Kathy Pimental, E-Commerce Manager - Questions or concerns about Website functionality, content, Internet orders.
Accounting - Seth Anapolle, Controller - Questions or concerns reagrding accounts payable, receivable, or a line of credit.
Production and Distribution - Will Weeks, Vice President of Operations - Questions or concerns about our bakery production, product fulfillment, and volume product pick up.